Terms & Conditions

TOTAL PACKAGE COST INCLUDES:

  • Transportation by AC Sedan
  • Breakfast
  • GST @ 5%

PACKAGE EXCLUDES:

  • Entry Ticket charges to Dam or National parks, Boatings and Museum.
  • Elephant Ride, Jeep Safari, Kathakali, Kalaripayattu,Thekkady boating charges etc.
  • Cost of any personal expenditure, porterage, laundry, wines, telephone charges, insurance , food and drinks ordered out of the pre-designed menus.
  • Air / Rail Ticket.
  • Tips to the guide and driver.
  • Early check inn & late check out charges.
  • Early check inn & late check out charges.
  • Additional cost that will be incurred for transfer between 22:00 to 07:00 Hrs.

Photo ID Policy:

As per government directive, it is mandatory for all guests to show their valid Photo ID at the time of Check-in, which can be in the form of "Passport and Visa Copy, Driving License, PAN Card or Voter ID Card.” In case of Failure to produce the necessary proofs, the hotel reserves the right of refusal.


CANCELLATION POLICY

  • 25% cancellation charge will be deducted if the booking is cancelled 10 days before Trip date.
  • 50% cancellation charge will be deducted if the booking is cancelled 7days before Tripdate.
  • No refund if cancelled within 72hrs before the Trip date.
  • An amount of Rs.1000 will be charged as booking fees mandatorily even if the whole package is cancelled.

NOTE :TERMS & CONDITIONS

  • The above is just an offer and we are not holding any hotel or ticket booking against this query. All services/rooms are subject to availability at the time of receiving final confirmation from your end.
  • The above quote is valid only for this query and may vary in case of increase or decrease in the number of passengers or change in dates.
  • Official check-in 14:00hrs & Check-out 12:00 noon.
  • Check in/ Check out time varies at different destinations and as per hotel policies. Kindly check with the hotel/tour executive for exact check in/ checkout timings. Early check in/late checkout subject to availability on that particular day.
  • Please be reminded that all special requests like early check-in, smoking, non-smoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and same cannot be guaranteed prior.
  • Any cost arising due to natural calamities like landslides, road blockage, political disturbances, etc (to be borne by the client, which is directly payable on the spot).
  • The tours mentioned in the itinerary are subject to confirmation of entry tickets.
  • GST 5% on gross bill.
  • Should there be any change in Government taxes .We reserve the right to pass on any increases to you.
  • Any increase in the Tour Cost due to high season / trade fairs which will be charged extra.
  • Rates offered are based on current taxes and are subjected to change due to any hike in fuel surcharge or Government taxes.
  • Cost of porterage at hotels, airports and seaports, laundry, wines, mineral water, telephone charges, insurance and all items of a personal nature, also food and drinks ordered outside the predesigned menus are to be bared by the client.
  • All baggage and personal belongings will be under your responsibility at all times throughout the tour. We will not be responsible or liable in case of loss of such items from the hotel or at any sightseeing location. Any damage caused to the hotel during your stay shall be payable by you and we will not be responsible for the same.
  • No refund for any unutilized tickets, services and tours.
  • Smoking at Public places is an offence in Kerala.
  • Smoking, Consumption of alcohol and eating is not permitted in the vehicles.
  • The passengers are fully responsible for any illness and injuries, death sickness, consequential loss or damage occurred during the travel. Taking a medical insurance policy before the tour is advised.
  • The company is not liable for anything which is not specifically mentioned in 'Tour Price Includes' box.
  • Tips to the guide and driver.
  • Additional cost that will be incurred for transfer between 23:00 to 07:00 Hrs
  • Entry Ticket charges & Flight fare / Rail fare are to be bared by the customer.

Kindly Note:

*** Wildlife sighting in National Parks depends on climate and luck.

*** Most of the waterfalls are active only during rainy seasons.

*** To enter Eravikulam National Park, tickets need to be pre booked through their
website: https://eravikulam.org/

***For Boating in Periyar Lake Thekkady, you can reserve the ticket using the website : https://www.periyarfoundation.online/